Remaining Neutral in the Age of Social Media and Search Engines 12.17.15

Mediation -

Remaining Neutral in the Age of Social Media and Search Engines 



(Please note that this audio recording is not approved for CLE credit if you listened after the date of the actual program)

Presented by John C. Duval  

 "Can our role as a neutral be compromised

by public information and brand imaging?" 


This engaging and revealing up-to-date seminar will contain practical information to bring greater awareness of the current uses, trends and implications of social media and search engines as it relates to mediators, attorneys and clients.  

This 1 hr. seminar will focus on four distinct areas: 

Social Media – A brief overview of the Top 15 Social Media sites and the top Social Media sites for both professional mediators and law firms.  

How did they find that out about me online?  How Search Engines gather and post information about you and your practice.  Why your brand image can suffer in the online hands of disgruntled clients and limit your effectiveness.  

Freedom of Speech...too much, too little?  Learn how to best retain your neutrality while also being able to express yourself. How you can limit what others view about you and your practice online. Also, the best things to keep private on social media. 

Did you know that over 75% of clients use search engines to explore the best legal help for them? 

Did you know that 84% of your new clients will use a search engine to find out about you and your practice before they ever have a face-to-face meeting with you? 


John C. Duval, is a partner in the Tennessee Council of Conflict Mediation, LLC in Franklin, TN.  An active TSC Rule 31 Listed Family & General Civil Mediator.  Local professional associations include:  NBA and TAPM.  


After receipt of payment, you will be sent a link to the AUDIO RECORDING with a Certificate of Listening to be filled out and returned to TAPM to receive CME credit.

If you have quetions, please email TAPM by clicking

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