Jacqueline O. Kittrell

Executive Director

Community Mediation Center

912 South Gay St. Ste.L-300

Knoxville, Tennessee 37902-1814
Jacqueline O. Kittrell is an attorney and Executive Director of Community Mediation Center in Knoxville, TN. CMC, a nonprofit organization chartered in 1994, began as a collaboration between University of Tennessee College of Law, Legal Aid of East Tennessee, the Knoxville Bar Association Mediation Service (KBAMS) and the County Courts. CMC currently receives and screens approximately 800 mediation referrals each year from courts in the Knox County area, as well as from schools, churches, law enforcement, neighborhood groups, and social service agencies. Last year, CMC co-mediated disputes using over 50 active volunteer mediators who each make a commitment of at least one year to the organization. Their website is www.2mediate.org. Jackie is a Rule 31 listed civil and family mediator, and is listed as trained in domestic violence screening for mediation. She graduated from University of Tennessee College of Law in 1988 and is a licensed Tennessee attorney. She is active in the Knoxville Bar Association, the Tennessee Bar Association, and is a past chair of the TBA Dispute Resolution Executive Council. She is active in the Supreme Court’s Access to Justice efforts. She is now Immediate Past President of the Board of Tennessee Association of Professional Mediators (TAPM). She was trained in 2007 as a Collaborative Family attorney and privately practices collaborative and limited scope family law . She is on the founding board of the East Tennessee Collaborative Alliance (ETCA). She is on the Advisory Board of the University of Tennessee Institute for Reflective Practice, and has received training as a reflective practice facilitator. Her experience as a legal advocate includes complex class litigation, medical malpractice, medical peer review and employment cases, civil rights litigation, representing children as a GAL in juvenile and divorce courts,. She is originally from Smith County, Tennessee, and has lived in rural Knox County for 35 years on a heritage farm. She is married to Cliff Honicker and they have three grown sons and one beautiful granddaughter.
Mediation Education & Training: 
Rule 31 Listed in Family Mediation, General Civil Mediation, and as Specially Trained in Domestic Violence. I train volunteers and private mediators as a Rule 31 approved trainer. My interests include dealing with pro se parties in mediation, and with high conflict parties in family and other domestic disputes. I am trained as a collaborative divorce attorney who uses the interdisciplinary team model.
Fee Information: 
Sliding scale (based on family size and income) for mediations offered at the Community Mediation Center in Knoxville, TN.
Type of Mediation: 
Business Dissolution
Child Custody and Parenting Plans
Commercial and Financial
Health Law and Elder Care
Probate and Estates