Mediation - Business or Hobby October 22 2015 - Lebanon






Quick!  Name five people in your area who earn a living as professional mediators

Are you one of them? 
If not, come hear some of the busiest mediators in Tennessee tell how they built their practices - what works and what's less productive. They'll share ideas for: improving professional skills, creating a productive business model, finding a niche market, and helping ourselves by helping fellow mediators. 
We will also hear from a corporate officer who hires mediators on a frequent basis. She'll talk about characteristics she looks for when hiring a mediator, what can help cement good relationships with users of mediation, and what can end relationships.
TAPM will present this program in three locations - Chattanooga, TN, Lebanon, TN, and Jackson, TN.  We had a great response to this program when it was presented in Franklin, Memphis, and Knoxville last year; and we look forward to continuing the dialogue this Fall with mediators across the state.
We hope you can join us to meet other mediators, learn new ways to grow your business, and get connected with TAPM and the support it can offer your career.

The second of these presentations will be held in Lebanon on:

 OCTOBER 22, 2015

4:30 – 5:00 p.m.
Registration, Refreshment & Networking

 5:00 – 6:00 p.m.
Panel Discussion
* Improving professional skills
* Finding a niche market
* Creating a productive business model
* Helping ourselves by helping fellow mediators

6:00 – 6:30 p.m.
Questions from Audience


Cumberland University
Labry Hall 117
1 Cumberland Square
Lebanon, TN  37087



Sarah Marie Smith

Sarah Marie Smith is a Tennessee Supreme Court Listed Mediator, Group Facilitator, and Conflict Management Skills Trainer.   She serves on the Board of Directors for the Tennessee Association of Professional Mediators. Through her work as a mediator and skills trainer, Ms. Smith's goal is to help individuals and businesses handle conflict in a productive manner before it rises to the level of litigation.  Her group facilitations are numerous, ranging from "Every Child Outdoors Tennessee" to "Energy Sustainability for Tennessee Businesses."  She received an undergraduate degree from MTSU, where she served as Vice-President of Student Government and was awarded Who's Who in American Colleges and Universities.  She earned a Master of Arts in Conflict Management from Lipscomb University and was inducted into Alpha Chi National Honor Society. After graduating from MTSU, she lived in Atlanta, Miami, and Los Angeles ... working consecutively as a flight attendant, actress, writer, and teacher.  When she returned to her home state of Tennessee, she worked with an employee benefits corporation ... managing the procurement, enrollment, client relations, and dispute resolution of corporate and university accounts in Tennessee and Atlanta. Her current and former group affiliations include Carthage Rotary Club, Board of Directors; Leadership Opportunity Smith County;  Smith County Chamber of Commerce; Smith County Historical Society, Vice-President and Program Chair;  CASA Wilson/Smith counties, Board of Directors; U.S. Green Building Council, Middle TN Branch; EarthCraft Home Building Certification; UCLA Film Studies Program; and Screen Actors Guild.  In her free time, she enjoys hiking with her canine buddy, Mr. Puppy, and spending time with family and friends. 



Mark Travis, Attorney

MARK TRAVIS represented public and private sector organizations in employment law and labor relations for over 20 years before becoming a full-time neutral, focusing exclusively in the field of employment dispute resolution.  He received his law degree from the University of Louisville and holds a Master of Laws in Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law, where he also teaches employment dispute resolution.  Mark currently serves on the panels of the American Arbitration Association, the Equal Employment Opportunity Commission, the International Mediation Institute, the Nuclear Regulatory Commission, the Financial Industry Regulatory Authority, and the National Mediation Board.  He has served as chair of the Dispute Resolution Section of the Tennessee Bar Association, is member of the Tennessee Academy of Distinguished Neutrals, and is a Distinguished Fellow in the International Academy of Mediators. 


Cheryl White Mason

Vice President of Litigation
HCA, Inc.

CHERYL WHITE MASON is Vice-President of Litigation for HCA, Inc., a healthcare company headquartered in Nashville. She is responsible for managing commercial litigation and regulatory investigations for HCA’s 190 hospitals and healthcare-related service centers across the country.  She grew up in Champaign, Illinois, received her bachelor’s degree from Purdue University in 1972,  and received her law degree from the University of Chicago in 1976. For many years a partner at O’Melveny & Myers, a Los Angeles based law firm, where she eventually became the first woman appointed to the firm’s 12 member Management Committee.  Cheryl has been involved in numerous civic and bar association activities, including, while in Los Angeles, the Public Policy Institute of California, the James Irvine Foundation, and Challengers Boys & Girls Club. Cheryl currently serves on the boards of Nashville Public Television, United Way of Nashville, Girl Scouts of America and the National Lawyers Committee for Civil Rights Under Law.  Cheryl has also taught negotiation skills as an adjunct professor at both Vanderbilt Law School in Nashville and Loyola Law School in Los Angeles. Cheryl has two adult sons, who both live in Los Angeles



John Duval
Founding & Managing Partner
Tennessee Council of Conflict Mediation

JOHN DUVAL is a founding and managing partner of the Tennessee Council of Conflict Mediation in Franklin. With over 20 years experience in personal and workplace conflict resolution, John has the ability to discern the needs at hand and bring the parties to an agreement.  John serves as a Tennessee Supreme Court Rule 31 Listed General Civil & Family Mediator. John is a member of the Nashville Bar Association (committee member of the Alternative Resolution Dispute Commission) and the Tennessee Association of Professional Mediators (Board Member-President elect). John teaches CLE & CME seminars on ethics and is a featured writer for the Nashville Bar Journal.  



Regina B. Newson
Rule 31 Listed
Family & Civil Mediator

Regina was born in Heth, Arkansas, a small farming community outside of West Memphis, Arkansas.  She grew up in a house with eight children and three adults.  She graduated from the local high school and attended Tennessee State University on an academic scholarship.  After graduation from TSU she went to work for the State of Tennessee for the Department of Human Services, Foster Care Division.  From there she went to Virginia Commonwealth University to get a Master’s in Administration of Justice with emphasis on manpower development.  In 1997 she became a Rule 31 Listed Mediator – in both General Civil and Family mediation.  For ten years, she owned Newson Mediation Services – which provided mediation for families, courts, and businesses.  She has conducted mediations for quasi governmental entities such as the EEOC, Post Office, Nashville Electric Services and many small businesses. She created and conducted trainings on “Interview Techniques,” “Conflict Resolution in the Workplace,” “Working with Non-Attorney Mediators,” and other work related trainings. She worked at Tennessee State University as the Assistant Director for EEO/Affirmative Action. She investigated allegations of discrimination based on race, color, sex, creed, religion, national origin (Title VII) and Sexual Harassment (Title IX).  She made sure that Tennessee State University was in compliance with federal, state, and local laws.  Currently, she edits TAPM (Tennessee Association of Professional Mediators) news letter.  She writes personnel manuals for small businesses, policies on bullying in the workplace and continues to mediate cases.  She also consults on employment  issues.  She serves on the Board for the Rochelle Center – center concentrates on people with intellectual disabilities. She is active in the Presbyterian Church and the Boards on which she serves. .  

1-1/2 hr General CLE Approved
1-1/2 hr. General CME Approved